Basic 3CX Setup
Click here for interact guide
Creation Date: November 14, 2023
Created By: Tech Mangotek
# 3CX Phone System Management Console
URL of the 3CX system
ie. https://mangotek.3cx.com.au:5001
1. Click on User name or extension number
2. Click on Login
3. Click on ✓ Firewall
4. Click on Run
5. Wait for the firewall to finish, Note: once you click the run the system will be down.
6. The result should be done with all green label.
7. Click on Dashboard
8. Click on Enabled on the chat logs
9. Click on Enabled on the Audit Log
10. Click on Automatic Backups
11. Check Enable Schedule Backup
12. Make sure all setting are as follow
13. Click on OK
14. Click on Dashboard
15. Click on Event log setting
16. Change the Number of events to 50
17. And set the setting as follow
18. Click on Automatically purge Event Log after 365
19. Click on OK
20. Click on Activity Log
21. Click on Settings
22. Set the setting as follow
23. Click on OK
24. Click on Dashboard
25. Click on Security
26. Click on Anti-Hacking
27. Change the input to 1186400
28. Click on OK
29. Click on Settings
30. Click on Codecs
31. Click on Move Up Move Down…
32. Click on Move Up Move Down…
33. Click on OK
34. Click on Options
35. Click on OK
36. Click on Call Parking
37. Check Automatically unpark forgotten calls
38. Click on 60
39. Click on OK
40. Click on Dial Codes
41. Click on Paging and add *64
42. Click on Force 3CX Phone System to IN or OUT of office and add *8
43. Click on OK
44. Click on Email
45. Click on Notifications
46. Uncheck Requests are rejected/blocked by AntiHacking module because of a security breach
47. Uncheck Notify user when extension is added
48. Uncheck 3CX Services are stopped or fail
49. Uncheck New updates are available
50. Click on Email Templates
51. Click on OK
52. Click on General
53. Choose the operator ei. Reception or Manager
54. Click on OK
55. Click on License to see if the license are all correct.
56. Click on Music on Hold
57. Click on System Prompts
58. Click on Updates (18)
59. Check for Australian or English version
60. Click on Manage Prompt Sets
61. Select Australian Prompts Set
62. Click on OK
63. Click on Settings
64. Click on Network
65. Click on FQDN to verify the correct domain name
66. Check on Ports
67. Check on Firewall
68. Click on Enable Keep Alives and set to 60
69. Click on OK
70. Click on Parameters
71. Type "welcome"
72. Click on ATTACH_3CXCONFIG_WELCOMEEMAIL…
73. Set the value to 1
74. Click on OK
75. Click on Settings
76. Click on Language & Office Hours
77. Click on Tuesday…
78. Click on OK
